Welcome

ECO-FRIENDLY

Eco-friendly safe for the environment, sustainable, biodegradable, and reduces carbon footprint.

SMOKELESS

Smokeless producing little to no smoke when burned, ensuring cleaner air and a better user experience.

GLOWING HEAT

Glowing heat means steady, radiant, and long-lasting warmth with high efficiency and even distribution.

LONG BURNING

Long burning lasting for an extended time, providing consistent heat and efficient fuel consumption.

LOW MOSTUIRE

Low moisture minimal water content, ensuring better combustion, higher efficiency, and less smoke.

About Us

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PT Arcadia Charcoal Indonesia is a leading exporter of high-quality charcoal briquettes, including coconut briquettes for shisha and hardwood briquettes for BBQ. We use pure coconut sourced from various regions of Indonesia, along with premium hardwood, to ensure our products meet international standards.

Beyond providing high-quality products, we also act as intermediaries and quality control for our clients—charcoal importers worldwide who wish to source directly from Indonesian factories. With our services, clients do not need to travel to Indonesia every month to ensure their products are made with the best raw materials and adhere to proper production processes.

We are committed to continuous innovation in all our products and services. Supported by an extensive network of factories and efficient distribution through Indonesia’s main ports, we are ready to meet global market demands. We invite you to establish a mutually beneficial partnership with us, working together to enhance quality and expand the reach of Indonesian products worldwide.

Strict Quality Control.
Eco-Friendly Production.
One Stop Shopping.

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PREMIUM QUALITY COCONUT SHELL

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Our shisha charcoal is crafted from premium coconut shells sourced exclusively from the lush islands of Sulawesi and Kalimantan. With a focus on exceptional quality, every batch undergoes rigorous quality control to ensure it meets the highest standards. We offer two superior grades: Gold for everyday use and Platinum for those seeking the ultimate hookah experience. Designed for consistent heat, low ash production, and a clean burn, our shisha charcoal guarantees an enjoyable and long-lasting session every time.

Easy to Handle, and Sustainable

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Our sawdust charcoal is crafted with precision to deliver superior performance. It is exceptionally hard and dense, with a texture that feels as solid as steel. This makes it highly durable, producing a long and steady burn for various applications. Additionally, our sawdust charcoal is easy to ignite, making it a convenient choice for grilling, cooking, and other uses. Designed for efficiency, it burns hotter and longer, ensuring maximum satisfaction and minimal waste.

Sustainable with a Unique Burn

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Our Lump charcoal is made from Grade A tamarind and halaban wood, known for their exceptional strength and quality. This wood provides consistent burning and long-lasting heat, with minimal ash and no unpleasant odors. Ideal for cooking and grilling, it delivers optimal results with extended burn times, ensuring guaranteed quality for more efficient use.

LONG-BURNING AND MAXIMUM HEAT

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BBQ Charcoal is typically made from a mix of sawdust and coconut shell, designed to provide longer burn times of 7-9 hours with high temperatures around 800 ºF. This makes it ideal for grilling, ensuring consistent heat for an extended period, perfect for outdoor cooking. Whether you’re grilling steaks or other foods, this charcoal offers the right balance of high heat and long-lasting performance.

Gallery

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Browse through our exclusive selection of high-quality charcoal products. Whether you’re looking for premium coconut briquettes or eco-friendly hardwood charcoal, we offer the best for grilling, shisha, and industrial use.

Superior Burning Efficiency

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We are a legally established company in Indonesia, fully compliant with all national regulations. Our company operates with the following legal documentation to ensure smooth and secure export activities.

We provide essential export documents to facilitate the shipment of charcoal products to various countries around the world. These documents include and Additionally, we can prepare other supporting documents upon request, such as:

Superior Burning Efficiency

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 You can fully use your own brand to print custom packaging that suits your business needs. If you don’t have a brand name yet, we are ready to help you create your own product, from designing a logo to creating a product label, completely FREE for all our clients.

✔ Customized Products to Fit Your Needs
We offer shisha coconut charcoal briquettes tailored to your specifications, including custom shapes, sizes, density, and burn duration.

✔ Private Label & Custom Packaging
Enhance your brand’s presence with exclusive packaging and private labeling that reflect your unique identity.

✔ Free Product Design
Our team provides free product design services to help you create a professional and visually appealing look at no extra cost.

✔ Integrated Production & Packaging
With our comprehensive production and packaging solutions, we streamline your supply chain, reducing costs and maximizing efficiency.

✔ Cost-Effective, Ready-to-Ship Solutions
We deliver ready-to-ship products with optimized packaging, helping you save time and operational costs.

Partner with our expert team in Indonesia for your OEM shisha charcoal needs!

 1. Master Box + Inner Box

Masterbox is a premium packaging solution designed specifically for shisha charcoal, ensuring secure, safe, and attractive storage. Available in multiple sizes and printing options, Masterbox packaging provides superior durability and enhances the visual appeal of your product, making it perfect for shisha briquettes or other charcoal products.

• Size Variation :

• Printing Options:

Inner Box is a compact and functional packaging solution designed specifically for storing smaller quantities of shisha charcoal. With a variety of size options and customizable printing features, the Inner Box is perfect for retail-ready presentation and convenient handling, making it an ideal choice for businesses looking to showcase their shisha briquettes.

• Size Variation :

• Printing Options:

2.Master Box Only

Masterbox-only packaging refers to a simplified yet robust packing solution where the charcoal is packed directly into large master boxes, without the use of smaller inner boxes. This option is ideal for clients who prioritize bulk packaging, cost efficiency, and easier handling during transportation.

*for size and printing options as listed above

3.Woven Bags

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Woven bags or polypropylene bags are durable and cost-effective packaging solutions commonly used for packing hardwood charcoal. With a 20kg capacity per bag, these packaging options are ideal for bulk shipments and easy handling. We offer customizable colors and labeling options to ensure your brand stands out and your product is presented in a professional manner.

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At PT ARCADIA CHARCOAL INDONESIA, we accept payments exclusively via Telegraphic Transfer (TT) to our company account in Indonesia. Our preferred bank is Bank Mandiri, with the following details:

  • Bank Mandiri: For payments in USD, Euro, and Yuan.
  • SWIFT Code: BMRIIDJA

All transactions are based on invoices issued under our official company name:
PT ARCADIA CHARCOAL INDONESIA.

Payment Guidelines

  1. Down Payment: A 50% deposit is required to begin the production process for the charcoal products you order.
  2. Production and Packaging:
    • Charcoal Briquettes: Packaged in inner boxes, followed by master boxes, with labeling tailored to your requirements.
    • Hardwood Charcoal: Packed securely in durable woven bags, labeled per your specifications.
  3. Final Payment: The final 50% payment must be completed before the goods are loaded into the container. This ensures smooth processing and timely shipment of your order. Once the payment is confirmed, we proceed with loading and finalizing shipping documents.

    Why Pay 50% Before Loading?

    1. Ensures Commitment: Partial payment before loading demonstrates mutual trust and commitment, protecting both parties from unnecessary risks.
    2. Smooth Logistics: Securing payment ensures timely container booking and shipping schedules, avoiding delays that could disrupt your supply chain.

Payment Restrictions

  • Accepted: Bank transfers only.
  • Not Accepted: Western Union or PayPal (except for sample payments) and other non-bankable methods.

Available Payment Terms

We offer the following payment terms for your convenience:

  • EXWORK (EXW)
  • FOB (Free on Board)

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At PT ARCADIA CHARCOAL INDONESIA, we ensure reliable shipping of our products to clients worldwide. Below are the estimated delivery times for various regions:

  • East Asia (South Korea, Japan, China): 21–35 days
  • Middle East (UAE, Saudi Arabia, Oman, Kuwait, Qatar, Lebanon): 30–45 days
  • Europe (Germany, Netherlands, France, United Kingdom, Italy, Spain): 38–45 days
  • North America (USA, Canada, Mexico): 30–70 days
  • South Asia (India, Bangladesh, Sri Lanka): 35–65 days
  • Southeast Asia (Singapore, Malaysia, Thailand, Vietnam): 7–20 days
  • Australia & Oceania: 20–30 days
  • Africa (South Africa, Nigeria, Egypt): 25–45 days

Important Notes

  1. The above delivery times ar estimates based on sea freight and may vary depending on factors such as weather conditions, port congestion, and customs clearance.
  2. For more specific timelines, feel free to contact us directly.
Customer Journey

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Team member

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Faq

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Explore our FAQ section to find quick answers about our products and payment terms, Incoterms. We’ve made it simple to address your concerns and guide your purchase decisions.

Is it possible to visit your factory?
We welcome customers and business partners who are interested in learning more about our production process. If you'd like to visit our factory, please contact us in advance to schedule a visit. Our team will be happy to show you around and explain the quality standards and production methods we use.
Do you accept LC payments?
Unfortunately, we do not currently accept payments via Letter of Credit (LC). At this time, we only accept payments through Telegraphic Transfer (TT). Please contact our sales team for further details on the payment process.
Do you offer OEM customization?
Yes, we offer OEM services to customize products with your own brand. Please contact our sales team for more details.
What Incoterms do you offer?
We currently offer Ex Works (EXW) and Free On Board (FOB) as payment terms for international shipments. Please contact our sales team for more details or assistance in choosing the best option for your order.

ASK FOR CHARCOAL SAMPLE.

Request a complimentary sample directly from our coconut charcoal briquette facility in Java. We offer samples up to 3 kg. For international orders, shipping fees are the responsibility of the customer.

Let us help you get your project started.

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